Frequently Asked Questions

Find answers to corporate car leasing and employer-sponsored employee programme questions

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01

What is operating lease in case of vehicles?

The contract is entered into between the leasing company (Lessor) and the Corporate (lessee) to provide vehicles for a predetermined term for use by lessee or its employee. The leasing company is the legal owner of vehicle and passes on the right of use of the car to the Lessee for the duration of contract.

At normal expiry, the vehicle is returned under the agreement unless an extension or another permitted arrangement has been approved. Tenure and any purchase option are confirmed in the proposal and contract; do not assume a universal buyout right or prohibition.

02

How does it work?

Lessor procures the vehicle as per specifications provided by lessee and delivers the same to the lessee for the pre-decided tenure (as agreed in the approved proposal and contract) on lease along with fleet management services taking away all the hassles of managing:

  • Comprehensive maintenance
  • Insurance renewal
  • Damage repairs & insurance claims
  • Replacement vehicle
  • Pick up & drop services
  • 24*7 emergency road side assistance

The Lessor charges a fixed lease rental to be paid monthly for a worry free driving experience during the term.

03

What are the advantages of leasing?

For the Employee:

  • Expert advice for selection of vehicle and arrangement of test drive on call
  • Best deal and discounts
  • Hassle free experience
  • Potential tax benefits under an employer-approved arrangement and current payroll rules
04

What is Residual Value (RV)?

The value of the car at the end of the tenure is known as Residual Value. The lease rentals are calculated in such a way that the employee pays only for the usage of the vehicle and not the residual value.

It is determined depending on risk profile of asset, the kilometers and several factors that have an impact on it.

05

What happens in case of theft or total loss?

In case the vehicle is stolen or is declared total loss, complete documents along with FIR and No Trace Certificate has to be obtained and provided to TRISTAR.

In valid claims, the contract will be terminated on the payment of the difference of the Book Value and amount paid by the insurance company.

06

What happens if I leave my company in the middle of the lease contract?

If the employee is joining another company, lease rental can be transferred to the new company subject to TRISTAR and the new employer agree to get in to an agreement.

However, if this is not possible, the contract can be closed as per the terms agreed. Alternatively, the same can be passed on for use to any employee in the same company. Or any employee is eligible to buy the car at the fair market value at the discretion of the leasing company.

07

How is Lease EMI lower to Bank EMI?

A lease rental reflects expected vehicle value at return, funding costs, selected services, tenure and kilometres. Compare the total contract cash flows with a loan-funded purchase, including upfront payments, insurance, maintenance and end-of-term value. Rentals are not simply depreciation, and a fixed saving percentage is not guaranteed.

08

What do you mean by Fleet Management Service (FMS)?

FMS is associated with the following services:

  • Maintenance: Scheduled, unscheduled and running repairs.
  • Door to door: pick up and drop facility for services and repairs.
  • Emergency services: 24/7 emergency roadside break down assistance.
  • Insurance: Claims support subject to policy cover, deductibles, exclusions and documentation.
09

Cities TRISTAR provides service in?

Share the city and vehicle-base locations for your company. Tristar will confirm serviceability, support arrangements and any location-specific terms in the proposal; nationwide coverage should not be assumed for every location.

10

Can I buy the car at the end of tenure, even if I have opted for FRV?

A purchase is available only if separately permitted under the arrangement and approved on the applicable price and terms. Do not assume a guaranteed purchase at the residual value used to calculate rentals.

11

What documents does our company need for corporate car leasing?

Tristar will provide the onboarding requirements for the corporate arrangement, including company and authorised-signatory details, financial information and vehicle-user documents where required. Employees participate through their employer's approved programme. Submit sensitive documents through the agreed onboarding process.

12

How long will it take for Tristar to deliver my car to me?

Post-booking, after payment of the refundable security deposit, we procure the car, get it registered, pay all the taxes, get the insurance cover added, and deliver it to you, depending on the availability of the car at the manufacturer's end.

13

What are the benefits of Tristar?

  • Zero-down payment
  • One monthly rental for the vehicle and selected registration, maintenance and insurance services. The proposal sets out deductibles, exclusions and the scope of tyre, battery and repair coverage.
  • We also offer a replacement vehicle as an add-on service and roadside assistance
  • Choice of tenure (2/3/4/5 years)
  • Expert advice to help you select a car and book a test drive
  • Return at normal expiry; extension, replacement or purchase only on the applicable approved terms
  • Income-tax outcome on the vehicle component assessed by payroll under the applicable rules
  • A hassle-free driving experience
14

How is Tristar Leasing different from other self-drive and car rental services?

Tristar focuses on corporate car leasing and employer-sponsored employee programmes. The company enters a lease for an agreed tenure and service scope. Registration, legal ownership and any purchase rights are defined in the arrangement; registration in a user's name does not by itself make the user the legal owner. Return, extension or separately permitted purchase is handled under the contract.

15

What are the services offered by Tristar for a car operating lease?

Tristar offers you Fleet Management Services which includes:

  • Scheduled and unscheduled maintenance (including tyres, batteries and engine-related issues)
  • Vehicle insurance with cover, add-ons, deductibles and exclusions as specified in the policy and agreed package
  • Pick-up and drop-off of the car (during service maintenance or breakdown)

Still Have Questions?

Our support team is here to help you with any additional questions.

Call +91 77381 50403